Tactword is a web-based AI rewriting tool for support and sales teams. Paste a draft reply, choose a tone, and get back a clear, warm, professional version, in one consistent voice across the whole team, with amounts, dates, and references checked against your draft.
What is Tactword?
Tactword rewrites customer-facing messages: support answers, sales follow-ups, apologies, and renewal notes. It is built to change the wording, not the facts. Amounts, dates, order numbers, and other references are checked against the original after every rewrite, so a polished reply never promises something the draft did not.
Key Features
- Five tones — Natural, Friendlier, More formal, Shorter, and More empathetic.
- A fact check on every rewrite — numbers, dates, and references in the result are compared with the original draft.
- Team style notes — shared notes (product names, phrases to avoid, how to sign off) are applied to every rewrite for the whole team.
- Seats for the team — invite teammates with a join link; they log in with a one-time email link, no password.
- Monthly usage per teammate — see who is using it from the team page.
- Text not stored after rewriting — drafts are processed and not kept.
Who is Tactword for?
- Support teams that want every customer reply to read clear, warm, and professional, whoever on the team wrote it.
- Sales and account managers writing follow-ups, renewals, and pricing emails to English-speaking customers.
- Businesses selling to customers in the US, UK, and Canada that want every reply to sound like the same professional team.
Pricing
Tactword is $19 per seat per month, or $190 per seat per year. You can try one rewrite a day before paying. Payments are handled by Paddle, the merchant of record, with a 14-day refund on the first payment.
