RevoplyAI is a no-code AI customer-support platform that turns WhatsApp, Telegram, and website chat into an always-on AI employee trained exclusively on your own business materials.
What is RevoplyAI?
RevoplyAI is a web-based AI chatbot and unified-inbox platform for automating customer support on WhatsApp, Telegram, and a website widget. It takes your business files as input — PDFs, text documents, FAQ lists, and YouTube links — trains the model on that data, and outputs text replies drawn only from that knowledge base. The platform connects through the official WhatsApp Business API as a verified Meta Tech Provider and is built by RevoplyAI, available at revoplyai.com. It uses the latest OpenAI GPT models to understand conversation context.
Key Features
- High accuracy through context awareness — Uses current OpenAI GPT models to comprehend each conversation's context and respond from your knowledge base only, reducing out-of-scope answers.
- Multi-format knowledge ingestion — Upload PDFs, text files, FAQs, and YouTube links; the system analyzes them and trains the AI directly.
- Ban-safe WhatsApp automation — Connects via the official WhatsApp Business API as a verified Meta Tech Provider; the company states your number is safe from bans, and paid plans include a number warm-up program.
- 24/7 instant replies — Average reply time shown as under 15 seconds, with a sample average response time of 1.2 seconds.
- Unified inbox with human handoff — Messages from WhatsApp, Telegram, and your website widget land in one dashboard, and complex cases can be transferred to human agents without losing information.
- Editable knowledge base — Change categories or files any time; the AI uses the updated version instantly.
- Advanced analytics — Dashboard tracks monthly messages (example shows 1,248 in a month), inquiry resolution rate (94% in the same sample), response time, and token usage.
- Multi-language support — Supports Arabic including dialects, English, and 20+ other languages, so customers can chat in their preferred language.
Who is it for?
- Small and growing businesses — Automate up to 80% of customer inquiries (shipping, hours, returns) without hiring extra support agents.
- E-commerce brands — Answer order-tracking and return-policy questions instantly on WhatsApp and Telegram, day or night.
- Arabic-speaking companies — Get native Arabic and dialect support, which the page highlights as a gap in generic chatbots.
- Customer support teams — Use the unified inbox to watch AI conversations, step in for complex situations, and analyze performance with built-in reporting.
What can you do with RevoplyAI?
- Automate common questions — Train on your FAQ and let the bot respond to "How much is delivery?" or "What are your working hours?" instantly in the customer's language.
- Run broadcast campaigns — On Pro and Business plans, send broadcast messages to contacts and import contact lists via CSV or WhatsApp.
- Hand off to human agents — For requests like "I need to edit my order before shipping," transfer the chat to your support team from the same platform.
- Measure and tune performance — Review message volume, resolution rate, and token usage to spot gaps in your knowledge base and improve the bot.
How does RevoplyAI work?
The onboarding flow is shown as three steps:
- Train the AI — Add your business information and upload knowledge sources (PDFs, docs, YouTube links, FAQs). The model is tailored to your business.
- Connect communication channels — Activate WhatsApp, Telegram, or the website widget; the AI starts replying instantly on each active channel.
- Monitor and control — Watch conversations in the unified inbox, manually step in when needed, and review bot performance metrics.
Pricing
RevoplyAI uses a freemium model. The free plan is "forever" with no credit card required and includes roughly 100 messages per month (350k tokens). Paid plans start at $29 per month for Pro (about 2,000 messages, 7M tokens) and $59 per month for Business (about 6,000 messages, 21M tokens), with yearly billing saving 20%. Paid plans add the WhatsApp number warm-up program, broadcast messages, and contact import. All plans include AI training on your data, multi-language support, and the unified inbox.
FAQ
Is RevoplyAI free?
Yes. The Basic plan is free forever, requires no credit card, and includes about 100 messages per month (350k tokens). This lets you test the AI on real conversations before upgrading.
Will automating WhatsApp get my number banned?
No. RevoplyAI connects through the official WhatsApp Business API as a verified Meta Tech Provider, which the page describes as compliant and ban-safe. Paid plans also include a number warm-up program to protect new numbers.
Does RevoplyAI use external data to answer customers?
No. The AI answers strictly from the knowledge base you upload, so it will not pull public or generic information. The page notes this prevents hallucinated answers and keeps information within your control.
Does RevoplyAI support Arabic?
Yes. RevoplyAI supports Arabic including dialects, English, and 20+ other languages. The system understands context and intent across those languages, which the page says generic chatbots handle poorly.
How long does setup take?
Setup is under 15 minutes and requires no code or technical expertise. You connect your channels, upload knowledge files, and customize bot settings from the dashboard.
