ZynfoAI is an AI agent platform that automates customer support, lead capture, and CRM sync across website, WhatsApp, and Shopify using a knowledge base trained on your own content.
What is ZynfoAI?
ZynfoAI is an AI-powered customer engagement platform that lets businesses deploy intelligent chatbots—called AI Agents—on their website, WhatsApp, Shopify, and other channels. The agent takes as input your business content (website URLs, PDFs, Google Docs, Notion pages, help center articles) and produces instant answers to customer questions, structured lead data, and support tickets. It runs on Zynfo's cloud infrastructure and is designed for no-code deployment.
Key Features
- Knowledge Retrieval Agent — Trains on up to 500 URLs or documents (Professional plan) and surfaces accurate answers from your content. Supports PDFs, Google Docs, Notion, and help centers.
- Sales & Lead Gen Agent — Engages website visitors 24/7, qualifies prospects based on intent, and captures leads with structured data (name, email, query) that syncs to CRM.
- CRM Automation & Ticketing — Routes support tickets automatically and syncs data to HubSpot, Zoho, Freshdesk, and other CRMs. Deploys across website chat, WhatsApp, Shopify, Slack, and API.
- E-commerce Agent — Handles order tracking, product recommendations, refunds, and abandoned cart recovery natively on Shopify and WhatsApp.
- Multi-channel Deployment — Deploy the same AI agent on website, WhatsApp, Instagram, Slack, and Shopify with a one-line embed script or no-code integration.
- Customizable AI Behavior — Adjust prompts, welcome messages, fallback responses, source display, and choose between OpenAI, Gemini, or Claude models. Track sessions, unanswered questions, leads, tickets, and customer satisfaction in the analytics dashboard.
Who is it for?
- SaaS and tech teams — Automate their knowledge base and handle technical support, billing queries, and enterprise lead qualification without developer intervention.
