ZapScript is a web-based tool that transforms WhatsApp voice messages into readable transcripts and AI-generated summaries directly inside the same chat, so you can read instead of listening.
What is ZapScript?
ZapScript is a cloud service that links to WhatsApp and automatically converts every incoming voice message into a text transcript and a short summary. It uses Whisper (OpenAI) for transcription and Claude (Anthropic) for summarization, processing audio in Brazilian Portuguese with a claimed 99% accuracy. The results are delivered back in the original conversation, typically within seconds. The service is marketed primarily to Brazilian professionals such as real estate brokers, lawyers, and sales teams.
Key Features
- Automatic transcription — Converts WhatsApp voice messages to text in seconds; the homepage claims it is 10x faster than listening.
- AI summaries — Each transcript includes a bullet-point summary of the main points, allowing you to act without reading the full text.
- Instant in-chat delivery — Transcript and summary are posted automatically in the same conversation after the audio arrives, with no manual action needed.
- Private Mode — On paid plans, summaries are sent only to your own number, not to the sender's chat; this setting is enabled by default.
- History and search — The free Core plan includes a searchable history of all conversions with filters.
- Automatic attendance — Included in the free plan; the Professional plan adds 24/7 AI-driven customer service with a conversation queue, metrics, and escalations.
- Security and LGPD compliance — Audio files are never stored; converted texts are encrypted with AES-256, and servers run in Brazil under LGPD.
Who should use ZapScript?
- Real estate brokers — Read client negotiation messages (like the example on the homepage) and confirm deals without opening long audio clips.
- Lawyers — Turn client voice notes into text for case documentation and follow-ups.
- Sales professionals — Use 24/7 AI attendance to answer customer questions after hours and keep a queue of conversations.
- Accountants and dentists — Convert scheduling and billing messages into text and use automatic reminders (Professional plan).
What can you do with ZapScript?
- Real estate brokers: Receive a voice note about a property (e.g., "owner accepted R$2,800 with first rent advanced") and see the transcript plus a summary of key terms instantly.
- Sales teams: Leverage the Professional plan's auto-attendance to respond to common customer inquiries 24/7 without human intervention.
- Busy professionals: Save over 10 hours per month per user by reading summaries instead of listening to voice messages, as highlighted on the site.
How does ZapScript work?
After linking your WhatsApp number, ZapScript monitors incoming voice messages. Each audio is processed via Whisper for speech-to-text and Claude for summarization, then sent back into the same conversation. The original audio is discarded immediately; only the encrypted text and summary remain.
Pricing
ZapScript operates on a freemium model. The free Core plan converts up to 200 audios per month on one WhatsApp number. The Professional plan removes the audio limit and adds 24/7 AI attendance, conversation queue, customer alerts, and a knowledge base; it rents for R$49 per month or can be bought for R$295 per year. The Companies plan includes all Professional features plus CRM, tasks, up to 5 users, and up to 5 WhatsApp numbers, renting for R$99 per month or R$595 per year.
Pros and cons
- Pros: Fast transcription and summarization in WhatsApp; high accuracy in Brazilian Portuguese; strong privacy (audio never stored, AES-256 encryption, LGPD); free tier available.
- Cons: Free tier limited to 200 audios per month, and the service is confirmed only for Brazilian Portuguese.
FAQ
How does ZapScript work?
ZapScript links to your WhatsApp account and automatically converts every incoming voice message into text.
