Mapster is a customer feedback survey tool designed for SaaS and product teams. It collects NPS, CSAT, CES, and PMF surveys, attaching user identity to every response. Key features include:
- Conditional logic in surveys to route users based on answers.
- Multiple collection methods: shareable links, auto popups, feedback buttons, and code-triggered surveys.
- User segmentation: break down scores by plan, role, location, or any custom attribute.
- Flat pricing: free tier with up to 20 responses/month, Pro at $19/month for unlimited responses.
- In-product surveys: embed surveys directly in your app with branded themes.
Ideal for product teams wanting to move beyond blended averages and act on segment-specific feedback.
