Guzli is an AI-powered customer service platform that helps businesses automate support and lead capture. Its key features include:
- AI Chatbot Builder: No-code platform to create chatbots powered by ChatGPT/GPT-4
- Multi-channel Support: Deploy on website, Slack, WhatsApp, Messenger, and email
- Knowledge Integration: Train on your website content, help center, and files
- Smart Escalation: Automatically routes complex queries to human agents with context
- Lead Capture: Qualifies and captures leads during support conversations
- Analytics: Tracks resolution rates, common queries, and lead conversion paths
Ideal for customer support teams looking to reduce ticket volume while maintaining quality service. Unique selling points include its easy setup, multi-channel capabilities, and built-in lead capture functionality.
