What is GhostChat?
GhostChat is a lightweight, privacy-first live chat widget for websites. Add it with one script tag or the official WordPress plugin, and reply to visitors from the dashboard, your phone, or straight from Gmail.
Key Features
- Featherweight widget: 18.9KB gzipped, about 14x lighter than Crisp and 58x lighter than Intercom (measured August 2026). It loads async, adds no blocking time, and sets no cookies, so no consent banner is needed.
- Reply from Gmail: A visitor messages your site, you hit Reply in your inbox, and your answer lands in their chat in real time.
- One inbox for every site: Messages from all your sites land in one dashboard, and teammates can take over conversations.
- Android app: Reply on the go from the GhostChat app on Google Play.
- Bring your own AI: Connect any LLM (Ollama, Claude, GPT-4, Gemini) via webhooks and the Bot Agent API on paid plans.
- Optional AI plan: A built-in AI assistant answers visitors 24/7 from your site's content and hands off to a human when unsure.
- Privacy-first: Zero cookies, zero tracking, no browser fingerprinting.
Who is it for?
- Agencies and teams: Manage all your client sites under one login, with shared seats and one inbox.
- Privacy-conscious sites: Chat without cookies or visitor tracking.
- Solo site owners: Use the free plan for one site and reply straight from Gmail.
Pricing
There's a free forever plan for one site, with no credit card required. Paid plans are flat monthly prices with no add-ons and no per-seat fees, and human conversations are unlimited on every plan. The AI assistant is a separate, optional plan. Current plans and prices are always at ghostchat.dev/pricing.
FAQ
Is GhostChat free? Yes, there's a free forever plan for one site with no credit card required. Paid plans add more seats, sites, and features.
Does it work with WordPress? Yes, there's an official WordPress plugin on wordpress.org that installs in 30 seconds.
Can I use my own AI model? Yes, you can connect any LLM via webhook (Ollama, Claude, GPT-4, Gemini) on any paid plan.
Does GhostChat use cookies or need a consent banner? No. GhostChat uses zero cookies and zero tracking, so no cookie-consent banner is required.
