Reloq is an AI-driven retention platform that automatically reactivates past customers, books appointments, and recovers lost revenue for Indian businesses.
What is Reloq?
Reloq is an AI retention engine for Indian businesses. It takes a list of inactive or lapsed customers (via CSV, Excel, or CRM sync) and produces booked appointments and recovered revenue by automatically sending personalized, multi-channel outreach. The platform works on web and mobile (Android), with native integrations for WhatsApp, SMS, email, and calendars.
Key Features
- Automated Customer Recovery — AI identifies lost customers and starts personalized conversations via WhatsApp, SMS, or email to bring them back. Recent activity shows recoveries with LTV amounts (e.g., $120).
- Smart Scheduling — AI handles back-and-forth booking conversations and syncs appointments directly with calendars (Calendly, Google Calendar, etc.).
- Revenue Analytics — Track total recovered revenue (e.g., $42k shown with 12% growth rate) and per-campaign ROI.
- Multi-Channel Outreach — Send messages through WhatsApp, SMS, and email in a single workflow.
- Seamless Integrations — Connect with Slack, WhatsApp, Gmail, Calendly, Salesforce, HubSpot, Stripe, and SMS platforms.
- Enterprise Security — ISO 27001 compliant, with data sovereignty (data stays within India) and 99.9% uptime SLA.
- Ready-to-Use Templates — Industry-specific templates for salons, clinics, gyms, dealerships, and service centers (implied by page context).
Who is it for?
- Gym owners — Recover lapsed members by automatically sending re-engagement messages and booking trial sessions.
- Clinic managers — Rebook no-show patients and fill cancellations through automated WhatsApp or SMS reminders.
- Service center operators — Reconnect with past customers who haven’t booked maintenance or repairs.
- Dealerships — Follow up with past buyers for trade-in offers or service appointments.
What can you do with Reloq?
- Upload a customer list (CSV, Excel, or via CRM sync) and the AI starts personalized conversations to win back lost revenue.
- Watch the dashboard show real-time recovery metrics (e.g., $14,235 in recovered revenue with active AI agents).
- Let AI handle scheduling — No manual back-and-forth; the system books appointments on your calendar automatically.
How does Reloq work?
- Connect Data — Upload a CSV or Excel file, or sync your CRM. 2. Launch AI — The AI begins personalized multi-channel conversations. 3. See Revenue — Track recovered revenue and booked appointments in the dashboard.
Pricing
Reloq is freemium with a 14-day free trial (no credit card required). Paid plans offer priority onboarding and enterprise features; exact tiers are not yet published.
FAQ
Is this for my industry?
Reloq provides ready-to-use templates for gyms, clinics, salons, dealerships, and service centers — any Indian business with a lapsed customer database.
Do you need my booking system?
No, Reloq integrates with Calendly, Google Calendar, and other schedulers, or can use its own smart scheduling to find time slots.
Is it compliant with local messaging rules?
Yes, Reloq is built for Indian businesses and supports WhatsApp Business API, SMS, and email channels while respecting data sovereignty and local regulations.
