InsightReviews — Smart Review Collection for Local Businesses
The problem: Happy customers rarely leave reviews. Unhappy ones always do. Most local businesses have no system for collecting feedback — they just hope for the best.
The solution: InsightReviews sends an SMS to each customer after their visit with a branded feedback link. Based on their rating:
- 4-5 stars → Redirected to leave a public review on Google, Yelp, Facebook, or TripAdvisor
- 1-3 stars → Feedback stays private so the business can follow up and fix the issue
Key Features
- One-tap SMS sending — staff enter a phone number at checkout, customer gets a text in seconds
- Smart routing — positive feedback goes public, negative stays private
- Multi-platform support — Google, Yelp, Facebook, TripAdvisor, and more
- Real-time dashboard — track reviews, ratings, and response rates
- Testimonial wall — curate your best reviews into an embeddable widget
Built for simplicity
No training needed. Your staff can use it in 5 seconds between customers. Built with Next.js, Supabase, Stripe, and Twilio.
Website: insightreviews.com.au
