FeedbackFast is a professional feedback collection tool that lets you embed a customizable widget to gather user feedback and improve your product.
What is FeedbackFast?
FeedbackFast is a web-based feedback collection platform that provides an embeddable widget for websites and apps. It accepts user submissions through customizable input fields and produces organized feedback with tags, real-time notifications, and in-app reply capabilities. The tool runs on the web and is designed for product teams. It is a paid product with support for English and professional use.
Key Features
- Fully Customizable Widget — Choose primary color, customize texts, select which input fields (e.g., rating, comment) appear, and set display timing to match user experience.
- Real-time Notifications — Instant alerts via Email and Telegram when new feedback is submitted.
- In-app Replies — Reply to users directly from the dashboard without switching to external tools.
- Tags — Group feedback by default tags (Feature, Bug, Question, Improvement) or create custom tags to keep feedback organized.
Who is it for?
- Product managers — Collect and prioritize user feedback to guide product roadmap decisions.
- SaaS founders — Gather insights from users to drive revenue growth and product improvements.
- Customer success teams — Respond to feedback quickly using in-app replies to maintain user satisfaction.
- Developers — Embed the widget easily into web applications with minimal code.
What can you do with FeedbackFast?
- Collect structured feedback: Use customizable forms to capture bug reports, feature requests, and general feedback with specific input fields.
- Organize feedback: Apply tags to sort submissions by category and track trends over time.
- Respond to users: Reply to feedback directly from the dashboard without leaving the platform.
- Stay updated: Receive email or Telegram notifications for new submissions in real time.
How does FeedbackFast work?
Embed the widget code into your website or app. Configure appearance and input fields via the dashboard. User submissions appear in the dashboard with tags and notification alerts. You can reply inline and manage feedback without additional tools.
Pricing
FeedbackFast is a paid tool. Specific tier names and prices are not publicly listed; contact the vendor for details.
Alternatives
- UserVoice — a customer feedback platform with a similar widget approach.
- Canny — a dedicated feedback board tool for feature requests.
FAQ
Is FeedbackFast free?
No, FeedbackFast is a paid product. A free trial may be available; check the website for current offers.
What platforms does FeedbackFast support?
FeedbackFast is a web-based tool. The widget can be embedded on any website or web application.
Can I customize the widget’s appearance?
Yes, you can set the primary color, customize texts, choose input fields, and control when the widget appears.
How do I get notified of new feedback?
You receive real-time notifications via Email and Telegram when users submit feedback.
Can I reply to users directly?
Yes, you can reply to user feedback from the dashboard without switching to other tools.
