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ChurnNote helps SaaS founders turn cancellations into feedback, failed payment recovery, and win-back follow-ups.
churnnote.com (powered by turbo0)
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ChurnNote helps SaaS founders understand what happens after customers cancel.
When someone cancels through Stripe or Lemon Squeezy, ChurnNote sends a short plain-text email asking why they left.
If the customer replies, ChurnNote groups the reason into patterns like pricing, missing feature, bad experience, switched tool, not using it, or failed payment.
From there, founders can decide what to do next.
If someone left because of a missing feature, follow up when that feature ships. If someone left because pricing was too high, follow up when a lighter plan launches. If someone left because of a failed payment, run a recovery sequence.
The goal is simple:
Ask why they left. Understand the real reason. Recover or win them back when there is a real reason to come back.
